Skilled Operations Management

A lot goes in to operating a senior care facility, and our experts provide peace of mind that no stone is unturned for daily to long-term operational planning and execution.

REGULATORY COMPLIANCE

  • Maintain compliance with federal, state, county, municipal or other governing authority having jurisdiction.

OPERATIONAL SUPPORT

  • Develop and deploy an operating plan designed to achieve key operating objectives.
  • Establish routine reporting and metrics to assure service delivery success.
  • Provide daily support to on-site operating manager(s).

HEALTH INFORMATICS SYSTEM REVIEW

  • Evaluation of and recommendations for functionality, usability, security and interoperability.
  • Evaluation of data accuracy, user experience, compliance with regulations, integration capabilities with other healthcare systems and overall impact on patient care and workflow efficiency.
  • Ongoing assessments to ensure optimal performance and adherence to evolving healthcare standards.

BUDGETING

  • Establish operating forecast of net revenue and projected expenses reports including a budget for capital expenditures.
  • Create a detailed census plan to include total and payor mix projections.
  • Design growth strategies to maximize revenue.
  • Develop a detailed staff deployment strategy to include direct care personnel and support staff that meets the needs of residents and regulatory compliance.

LICENSURE MAINTENANCE

  • Assist in obtaining and maintaining all required licenses and certifications in the owner’s name unless otherwise stipulated.

OPERATIONAL REPORTS

  • Provide monthly operational performance reports, including statements of income and expense, that compare operational to budgeted performance.

FACILITIES MANAGEMENT

  • Oversee facility operations, including maintenance.
  • Develop long-range capital planning.

CONTRACT MANAGEMENT

  • Oversee agreements with healthcare plans to ensure proper reimbursement for services.
  • Assist with contract negotiation, compliance, documentation, billing and coding, monitoring and reporting, and communication.

Hillcrest Healthcare Management Services can be your trusted partner in senior care facility management.